If you are unhappy with our products, which we obviously regret, we will happily issue a replacement or refund assuming they are returned within 30 days of receipt of your order in original and resalable condition.
• The refund will only be applicable for the returned goods and not the shipping costs made by us.
• All returned items must be in original, resalable condition.
• If you live in Australia you can send it back using your local postal service.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please make sure all returned items are well packaged, so as not to be damaged in the post.
• Please make sure all return packages are sent with a trackable service.
• We cannot take responsibility for items damaged or lost in the return transit.