If It Involves Cake Count Me In / Printed Ceramic Mug
Made to order, double-sided printed mug
Your items are mostly made to order unless otherwise stated. As a small business I can't hold large quantities of blank stock and therefore your item may need to be ordered in from the supplier.
Processing times can take 1-3 weeks, and your item is shipped as soon as it's made.
Rush orders can be accommodated in some cases, but mostly I ask that you allow 2-3 weeks for your order so neither of us are stressing out!
Shipping is with Australia Post and tracking will be provided.
Refunds will not be given for digital purchases (download files) or personalised orders.
Contact me within 7 days if your order is faulty or incorrect. Items must then be returned within 30 days to receive a replacement or full refund.
Cancellation / Return / Exchange Policy
I do not accept cancellations, especially for personalised orders.
Personalised items cannot be returned or exchanged.
If you would like to return your item for an exchange, contact me for approval first. Customers are responsible for return shipping costs and item must be returned in original, unworn and unused condition within 14 days of receipt.
There are no returns/exchanged offered for digital purchases (download files)