Monkey Farts Soap
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- Janelle's Soaps and Succulents Store Policies
Our Monkey Farts Soap is a favourite with adults and children alike. Monkey Farts Soap is a beautiful handmade soap, scented with Monkey Farts Fragrance Oil. If you love the candle scent, you’ll love this gorgeous soap! It has a deliciously sweet, fruity fragrance and each bar is very colourful. Monkey Farts Soap bars come in two sizes:
Large Soap bars – minimum weight 130 grams when packaged
Soap on a Rope bars – minimum weight 151 grams when packaged
This is a cold process soap that has been completely mixed and poured by hand. This means that every batch and single bar will be unique. Each soap is hand cut and once cured, is packaged in a biodegradable cellophane bag with label attached (unless otherwise requested). Your parcel will arrive in paper and cardboard based packaging to protect your special purchase, and ensure it arrives in tip top condition.
Tip: Place your handmade soaps on a soap holder between uses, away from the water stream or splashes of the shower. This will allow them to dry out and helps them last longer. Get the most use our of your soap – soggy soap just melts away.
Postage: It is more economical when ordering to purchase more than one bar or product. Flat rate postage Australia wide includes anything you want to order.
Thank you for supporting my little handmade business.
Large Soap, Soap on a Rope, Tree Soap
All orders will be shipped via Australia Post at a flat rate of $10 Australia wide.
If your item is not on backorder, please allow 24 - 48 hours for your order to be processed after it is placed. If there will be a longer delay on your order for any reason, you will receive an email to let you know. Once dispatched, Australia Post should have your parcel delivered in 2 - 5 working days (depending on their workload).
You will receive an email letting you know your package will be posted and to expect an email from Australia Post. A tracking number will be sent directly from Australia Post via email, so you are able to keep track of your parcel’s progress.
At Janelle's Soaps & Succulents, our goal is to offer you prompt and efficient shipping of your items, no matter where you live. We'll try our very best to have your items to you as soon as possible and most parcels are dispatched by the next working day, if possible.
We would like our customers to feel confident in ordering with us online at Janelle's Soaps & Succulents and hope that it is a pleasant experience for you. However, due to the nature of our products, we are unable to offer a refund or exchange.
If you have received a product that has been damaged prior to packaging for posting, or something has happened within the box during transit, please contact us. Your order leaves our premises in perfect condition and we photograph every order ready for posting before delivery to Australia Post.
If your box has been damaged during transit, any damage received after lodgement to Australia Post is their responsibility and should be taken up with them, however, please contact us and we will help with this. We will require photographs in both instances so please don't throw out packaging.
Our email is firstname.lastname@example.org. We will do our best to ensure a positive outcome for you. Thank you for taking the time to read our Returns Policy.
Cancellation / Return / Exchange Policy
Due to the nature of our goods, we do not accept returns or exchange items. Cancellations are accepted only if your order has not yet been packaged and posted or delivered, however, any processing fees your order has incurred will be your responsibility and will be deducted from your refund.