My sincerest apologies to my International Customers, but due to COVID 19 and lack of flights and Delivery options, I am unable to deliver to you currently. I hope this changes in the near future.
Processing time:
The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times:
Australia & New Zealand: 5 - 10 Business days
I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund Policy
I will review each case on its merit, and either replace or refund depending on the circumstances.
Cancellation / Return / Exchange Policy
I gladly accept returns and exchanges
Contact me within:Â 14 days of delivery
Return items back within:Â 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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