Wooden Soap Holder
Hand-made soaps are a luxury that you want to last for as long as possible. Leaving them sitting in a damp spot will see your soap deteriorate quickly. This wooden soap holder will allow your soaps to dry between uses, ensuring you get your money’s worth from your beautiful soaps. Put them in the shower, at the basin, at the bath, and in the laundry to ensure all your soaps are covered. I recommend you use them with my soaps!
All orders will be shipped via Australia Post at a flat rate of $10 Australia wide.
If your item is not on backorder, please allow 1-3 days for your order to be processed after it is placed. If there will be a longer delay on your order for any reason, you will receive an email to let you know. Once dispatched, Australia Post should have your parcel delivered in 2 - 5 working days (depending on their workload).
You will receive an email from Australia Post with your tracking number, so you are able to keep track of your parcel’s progress.
At Janelle's Soaps & Succulents, our goal is to offer you prompt and efficient shipping of your items, no matter where you live. We'll try our very best to have your items to you as soon as possible and most parcels are dispatched by the next working day, if possible.
We would like our customers to feel confident in ordering with us online at Janelle's Soaps & Succulents and hope that it is a pleasant experience for you. However, due to the nature of our products, we are unable to offer a refund or exchange.
If you have received a product that has been damaged prior to packaging for posting, or something has happened within the box during transit, please contact us. Your order leaves our premises in perfect condition and we photograph every order boxed ready for posting before delivery to Australia Post.
If your box has been damaged during transit, any damage received after lodgement to Australia Post is their responsibility and should be taken up with them, however, please contact us and we will help with this. We will require photographs in both instances so please don't throw out packaging.
Our email is email@example.com. We will do our best to ensure a positive outcome for you. Thank you for taking the time to read our Returns Policy.
Cancellation / Return / Exchange Policy
Due to the nature of our goods, we do not accept returns or exchange items. Cancellations are accepted only if your order has not yet been packaged and posted or delivered, however, any processing fees your order has incurred will be your responsibility and will be deducted from your refund.