Why Spend With Us?

Thanks for stopping by!

Australian Bee Products are located in the beautiful Granite Belt Region of QLD. Our Apiary consists of around 300 hives which we move around throughout the year to find suitable food sources so we don’t have to supplement feed sugar or pollen. 

We recycle 100% of our waste turning it into amazing natural beeswax products including our lip and body balms, soaps and amazing candles.

We truly appreciate your support!

Shipping Policy

SHIPPING

To return your product, you should mail your product to: Australian Bee Products, P.O Box 63 Glen Aplin QLD 4381, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund Policy

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Costs of freight is not refundable or payable by the seller for returned goods

Cancellation / Return / Exchange Policy

RETURNS
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

To return your product, you should mail your product to: Australian Bee Products, 8 Otiose Court, Tallai QLD 4213, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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