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fierce-countrywomen

Why Spend With Us?

Fierce.countrywomen is uniquely crafted Easy to use Essential oil roll-on blends for Kid’s and Adults with gorgeous handmade  Aromatherapy  jewellery for the whole family. I also love making Leather & Pearl Jewellery,  I have a wide rage of jewellery from Leather & Pearls to Gemstones & Sterling Sliver, Earrings, Necklaces & Bracelets.  You can definitely find something of everyone. I also do custom designs just flick me a email because I love a challenge. 

I love ‘Spend With Us’.  It is a beautiful way to support our country business and I love to see what amazing things people are creating from their love and passion. You just can’t get that from big stores. It’s all about supporting each other. 

‘My name is Karen, I live in the Central West NSW, near a little town called Coolah.

Our farm was burnt out in February 2017 in the ‘Sir Ivan fires’. It was a mad scramble in 40+ heat and high winds to muster our 500+ cattle to safety. We came out of the fires with all our cattle alive and with the help from friends we saved our home and sheds, as for fences and paddocks we were living in a black unrecognisable place. With no time to think, getting feed and water to our cattle was priority then onto the long road of re-fencing the farm.
Not  long after that we went onto one of the worst droughts on record. Our daily family life with 3 kid’s was constantly feeding our cattle  day in day out months on end.

In the middle of all of this I started a Facebook page called Positive Mums later changed to Fierce.countrywomen to help me and others with keeping positive and to keep dreaming big over these tough times.
Finally the drought broke and I found myself wanting to do something for myself and getting back to my passion of creating beautiful things. I share my passion and creativity through my small business called Fierce.countrywomen. 
Always  believe in yourself and never give up on your dreams. 

Karen xx

Shipping Policy

Shipping

How long will it take for my fierce.countrywomen.(FCW-BLENDS) to arrive?

Your fierce.countrywomen.(FCW-BLENDS) will be despatched within 3 working days of purchase. An email will be sent to you once your order has been despatched with an Australia Post tracking number. If you are not at home when the parcel is delivered you will be left an Australia Post notification about which local post office you can pick the parcel up from. Please see below for estimated shipping times.

Please note however that there may be delays with shipping times due to the current COVID-19 crisis.


Shipping in Australia

All orders delivered within Australia are $9.95 each and are sent via Australia Post ‘Parcel Post’ & will be delivered within the standard Australia Post delivery days - Sydney, Melbourne & Brisbane metro areas will take 3-5 business days with all other areas within Australia taking 4-10 business days. Overseas 3-7 weeks -postage rate very from country to country. (due to COVID-19). If you would like your parcel to be delivered sooner THERE IS NO  EXPRESS POST Sorry we are a rural Australian business and we don’t offer this option.

Please note however that there may be delays with shipping times due to the current COVID-19 crisis.


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, please email our super friendly customer service team for further instructions [email protected] 



Faulty Goods?

If your product is faulty, we will comply with our obligations under the Australian Consumer Law. That includes that we will refund your payment or exchange or repair the product at no cost to you. We will also cover shipping costs.

Refund Policy

Refund policy
RETURNS POLICY
We would like our customers to feel confident in ordering with us online at Fierce.countrywomen 
With this in mind, our returns policy is as follows:
Should you feel the item ordered is not right for you, we are happy to exchange, provide a credit
note, or if the items is faulty, a full refund. Please contact [email protected] or phone the
store on 0448771730.
If you have received a broken, damaged or faulty item, please contact us and return the item to us
within 7 days of receiving it.
For an exchange or credit note, contact us with your purchase details and return the item to us
within 14 days of receiving it.
Any returned item must be in perfect condition, with no damage to the item or the packaging, and
all tags intact.
We recommend you use registered post or a trackable courier when returning an item, as we cannot
accept responsibility for items lost in transit to us.
Shipping charges will be waived only if the returned item is faulty.
Any credit notes issued will be valid for 3 months.
Refunds or credit notes are only processed once the original item has been returned to us.
* PLEASE NOTE | WE DO NOT ACCEPT RETURNS / EXCHANGES ON THE FOLLOWING ITEMS:
SALE ITEMS
JEWELLERY
HOW TO RETURN AN ITEM -
Send us an email to [email protected] to request a return authorisation. Then post your
return within 7 days to:
1199 Moorefield road

Coolah

2843 NSW]
* PLEASE NOTE: Returns and Exchanges will be processed within 2 - 4 working days once we goods
are received.
You will receive a confirmation email once the credit note or exchange has been processed.
Thank you for taking the time to read our Returns Policy.

Cancellation / Return / Exchange Policy


Cancellation/ Return/Exchange

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 


To be eligible for a return or exchange your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, please email me I’m super friendly for customer service for further instructions [email protected] 



Faulty Goods?

If your product is faulty, we will comply with our obligations under the Australian Consumer Law. That includes that we will refund your payment or exchange or repair the product at no cost to you. We will also cover shipping costs.

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