Why Spend With Us?
We are an independent family business based in the Sunshine Coast Region of Queensland, Australia. Banana farming has been a long-standing tradition in the Lindsay family. In the 1930’s, the family’s first banana farm was founded in Banana growing country at Buderim, SE QLD.
Today, more than 90 years later Lindsay’s are leaders in Banana farming, selling Fresh and Freeze Dried Bananas through farmers markets and online. We are tremendously proud of our fruit and use organic principles to grow Bananas without the use of chemicals and fertilizers. The farm is currently in the safe hands of the fourth and fifth generation with Tony and Jacob whose passion for organic farming and quality is second to none.
Like most farmers, we live by the weather. We have had our hard times through the drought and floods but our passion and love for growing bananas keeps us going.
We are passionate about ‘war on waste’ and all our surplus and seconds bananas are freeze dried. We often think of ourselves as the ‘crazy banana’ family, it is a nickname we are proud of and one that has stuck!
Shipping Policy
Free shipping is available for all orders over $150.
Australia wide only
For orders under $150 a $10 flat rate applies for Australia.
The following table outlines the estimated delivery times within Australia.
| DELIVERY LOCATION | DELIVERY TIME |
| Within the same city or town | 1-5 working days |
| Between cities & large towns in the same state | 1-5 working days |
| Between other locations within the same state | 1-5 working days |
| Between adjoining east coast capitals(including Adelaide) | 1-5 working days |
| Between other capital cities | 1-5 working days |
| To other interstate locations | 4-10 working days |
The above timetable is a guideline only and we are not responsible for any delays in the estimated delivery times. We would suggest that you contact Australia Post for more detailed information.
Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Cancellation / Return / Exchange Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected]
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
