Why Spend With Us?

Kidz Capers was started in early 2017 by Casey Stagg, in the regional Victorian town of Sale.

Formed from Humble beginnings, the store was originally created with a small range of baby and toddler products to offer our local community.⠀⠀⠀⠀⠀⠀

From there, the range and store has grown to include multiple lines, from many different brands and includes kids accessories, custom made items and kids crockery and cutlery.

The Kidz Capers brand continues to grow, from Market stalls in Sale and Bairnsdale, to the new online store, stocking local stores as well as other online platforms.

But despite this growth, we haven’t forgotten our root; offering great, personalised customer service with a smile and being an active part of our community.

We’re very grateful for stopping by today to check out our range and look forward to helping you find great quality items for your little treasures.

Shipping Policy

Kidz Capers will always do our best to ensure speedy postage of all purchases. Getting items to the local Post Office as soon as possible, often on the day of purchase where we can.

However, purchases made after 4pm on any given day will be posted on the following business day. And purchases made after 12pm on Friday may be posted on Monday.

Purchases made over the weekend or on Victorian Gazetted Public Holidays will be posted on the next business day.

Regrettably, postage delays and losses do happen. We will always recommend using tracked postage methods for our products to ensure we can track it down in the event something goes missing. Kidz Capers accepts no responsibility for losses as a result of Australia Post, but we will always be willing to assist customers to find missing parcels, where possible.

Items are posted from Sale, Victoria 3850 (unless otherwise stated in description). This means Metropolitan customers using Express Postage methods may not receive parcels overnight.

Refund Policy

Refunds are available for 14 days after purchase with proof of purchase. Returns after this time may incur a restocking fee.

Returning stock must be in ‘as new’ condition; being unworn, not washed, unused and in original packaging.

Postage costs for returns, where the product is not faulty, shall be born by the customer.

In accordance with Australian Consumer Law, a refund may be obtained where stock is Faulty (by no fault of the purchaser), or substantially different from what was described, or not fit for intended purpose.

Refunds made in the above manner must be brought forward within 30 days of purchase and include proof of purchase (receipt). Assessment may be at the discretion of Kidz Capers relating to Faulty stock.

Cancellation / Return / Exchange Policy

Kidz Capers does not offer returns on same brand products purchased from another seller. (eg. We will not refund Attipas Shoes brought via Attipas online store.)

Exchange products are available for wrong size purchases, or change-of-mind regarding colour. Postage costs for return products, including any costs to send out new sizes, shall be born by the customer.

Please ensure measurements are correct, and enquire with us if you are unsure. Kidz Capers will not be held accountable for wrong sizes where the size chart is provided or where a customer has not contacted us to confirm sizing if unsure.

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