Why Spend With Us?
Mirage Haven’s mix-and-match collection transcends trends and styles beautifully. Bold and nuanced colour stories, hushed or vibrant patterns, and traditional compositions marry superlatively well across collections to allow arrangements to speak of new concepts.
Shipping Policy
All orders will be processed and confirmed via e-mail, once payment has been successfully made. Please ensure all details on your confirmation e-mail are correct and notify us if there is any error as soon as possible. We are unable to correct errors in your shipping address once orders have been sent, so please double check that you have entered your address correctly.
All items are inspected for defects and packages safely and securely for delivery. All relevant delivery costs will be added to your final total, based on the size of your order and your location.
We ship Australia wide to all metro areas. If you are located in a regional area and wish to place an order, please contact us so we can ensure that your item can be delivered to your door. We cannot deliver to PO Boxes or Parcel Lockers for bulky items. If you are not available at the time of delivery, our delivery service may leave a pick up card at your address and you must collect your order from the post office location stipulated on this card.
We work with several delivery partners including Australia Post and private courier companies.
Currently we are, unfortunately, unable to accept international orders for bulky items through our online store. Most items from Mirage Haven are available internationally if you can send us an email to [email protected] to get a quote.
Refund Policy
Please take care when selecting your items, as Mirage Haven does not allow refunds or exchanges simply for change of mind.
Cancellation / Return / Exchange Policy
We take great care when preparing your order for shipment. As such, once packaging has commenced, we are unable to cancel existing orders. Please e-mail us immediately if you wish to revise or cancel your order and we will attempt to assist you. We reserve the right to refuse order cancellation, at all times.
