Why Spend With Us?

Rare Breed n Co is an inspired name originated from a repeated family quote. My name is Nadine Andersen and I live in a small town called Koumala and my mother Lauraine Perschel who lives on the top of  Sarina Range initiated our little business in 2018. The love of the land has inspired us both to create and produce many different pieces over the years. With the struggle that follows farming at times Rare Breed n Co has allowed us to embrace our inner creativity and pass it on to our customers.  My Mum (Lauraine) and Dad (Ron) have two children, my brother John and myself. Brett and myself have 6 children Kirra, Tyler, Jye, Dana, Qynn and Demi.  We have instilled those old fashion values throughout our family and will carry them with us to our  wonderful customers.  We look forward to sharing our ideas with you all and thank you for your continued support.

Shipping Policy

Please allow 1-3 days for your order to be processed for shipping (if the product is made and ready to go) items that are not made please allow 5-7 days. We will make every effort to fulfill orders as quickly as possible. Please understand there is only a team of two and we will do everything in our power to get your product out to you as soon as we can. Thank you so much for your understanding.

Refund Policy


RETURNS

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Our policy lasts 14 days, If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Additional non-returnable items:
* Gift cards

Cancellation / Return / Exchange Policy

RETURNS

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Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Additional non-returnable items:
* Gift cards

To complete your return, please email [email protected].

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after deliveryRefunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 89353 Bruce Highway Koumala, QLD, 4738, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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