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RoseElla Designs

Why Spend With Us?

Shipping Policy

Australia post tracked pre-paid satchel
Tracking number will be sent once posted

Refund Policy

Refunds are not available as items are custom made to order.
Please check all spelling as there will be no refund due to customer error (please contact me ASAP with spelling errors)
If there is an error on my behalf, I will do what is required to resolve the mistake :)

Cancellation / Return / Exchange Policy

Please contact me if there is a problem with your order.

Change of mind cancellations are Not Accepted

I will accept returns on items that are not personalized or custom made to order, they must be returned in their original condition 

Conditions of returns:

The buyer is responsible for return postage cost. If item arrives damaged or in poor condition and not in its original state buy is to pay damages.

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