Mila dress

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

RETURN SHIPPING FEES APPLY ON BUYERS, we are not liable for any damage done in the shipping process.

Once your item has been inspected, you will be refunded for the returned items on the same method of payment you purchased the order with.

Please remember it can take some time for your bank or credit card company to process and post the refund too

All items need to be returned within 30 days of receipt.

WE DO NOT OFFER REFUNDS OR EXCHANGES FOR PRICE COMPARISON OR CHANGE OF MIND.

You can always contact us for any return question at [email protected].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, due to hygienic purposes and to ensure the safety of our community like teethers, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.